Contact Us

If you have any questions regarding product information, order status, payment processes, or after-sales arrangements, we recommend submitting your inquiry using the following methods. To ensure your issue is handled accurately, please provide the relevant order number and any necessary details for our verification and follow-up.

All inquiries will be processed in the order received during business hours, and we will respond within a reasonable timeframe. We value accuracy and efficiency, and strive to provide proper solutions based on clear communication. Thank you for your understanding and cooperation.

Contact Us

Address: 4550 KAREN AVE APT 256, LAS VEGAS, NV 89121-7633, US
Customer Service Phone: +1 (725) 710-7932
Customer Service Email: solutions@stoneelivo.com
Online Service Hours: Monday – Friday, 9:00–12:30 & 14:00–18:00 (Central European Time, CET)